BALANGO, F.; GUNAWAN, H. M. Effects of Tangibility, Reliability, Responsiveness, Assurance, Empathy, Corporate Image, and Core Benefits on Customer Satisfaction. International Journal of Economics Accounting and Management, [S. l.], v. 3, n. 2, p. 80–91, 2026. DOI: 10.60076/ijeam.v3i2.2234. Disponível em: https://jurnal.intekom.id/index.php/ijeam/article/view/2234. Acesso em: 26 jul. 2026.