YEREMIA ROSSUL ANWAR; ANITA NUR MASYI’AH. Pengaruh Keterlambatan Penerbangan Terhadap Kepuasan Penumpang Pada Maskapai Lion Air Di Bandar Udara Internasional Juanda Surabaya. Indonesian Journal of Economics Management and Accounting, [S. l.], v. 1, n. 2, p. 60–70, 2024. Disponível em: https://jurnal.intekom.id/index.php/ijema/article/view/340. Acesso em: 24 jun. 2026.