BERLY F. TOMPODUNG; SILVYA L. MANDEY; JANE G. POLUAN. Pengaruh Kualitas Pelayanan Dan Kepuasan Terhadap Loyalitas Konsumen Pada UMKM Brand Mozzaoc Di Kota Manado. Indonesian Journal of Economics Management and Accounting, [S. l.], v. 1, n. 12, p. 1470–1478, 2024. Disponível em: https://jurnal.intekom.id/index.php/ijema/article/view/988. Acesso em: 6 jun. 2026.