KIAGUS MUHAMMAD ALAMSYAH; MULYATI. Analisis Implementasi IT Service Management (ITSM) Berbasis Framework ITIL V3 Pada CV Elwan Sukses Jaya. Nusantara Journal of Multidisciplinary Science, [S. l.], v. 3, n. 8, p. 1227–1242, 2026. Disponível em: https://jurnal.intekom.id/index.php/njms/article/view/1995. Acesso em: 17 apr. 2026.