DHARTONO, J. D. J.; GOPUR, A.; SALSHA, G. G. N.; BAMBULU, G.; ROHENDI, A. Integrasi Karakteristik Jasa Rumah Sakit, Kualitas Pelayanan, Dan Loyalitas Pasien: Sebuah Systematic Literature Review. Nusantara Journal of Multidisciplinary Science, [S. l.], v. 3, n. 12, p. 2034–2045, 2026. Disponível em: https://jurnal.intekom.id/index.php/njms/article/view/2244. Acesso em: 2 sep. 2026.