Exploring The Drivers of Impulse Buying Behavior on Shopee Live Audiences
Keywords:
Impulse Buying Behavior, Shopee Live, PLS-SEM, Impulse Buying Tendency, Shopping Enjoyment TendencyAbstract
This research aims to analyze the factors influencing impulse buying behavior among Shopee Live audiences. The study explores various factors, including Impulse Buying Tendency, Shopping Enjoyment Tendency, Consumer Mood, Product Attributes, Website Quality, Marketing Stimuli, and Social Influence, and their effects on impulsive purchasing behavior. Data were collected from 194 respondents using an online survey, with purposive sampling, and analyzed through PLS-SEM (Partial Least Squares Structural Equation Modeling). The findings reveal that Impulse Buying Tendency, Consumer Mood, and Marketing Stimuli significantly influence impulse buying behavior, while Shopping Enjoyment Tendency, Product Attributes, Website Quality, and Social Influence do not have a significant effect. These results offer valuable insights for platform operators, marketers, and sellers aiming to optimize strategies on Shopee Live and similar platforms to boost impulse buying behavior.
References
S. N. Janah, “Dampak E-Commerce Era Industri 4.0 pada Perekonomian Indonesia,” Fakultas Teknologi Maju Dan Multidisiplin | Universitas Airlangga, May 15, 2023. [Online]. Available: https://ftmm.unair.ac.id/dampak-e-commerce-era-industri-4-0-pada-perekonomian-indonesia/.
V. Jain, B. Malviya, and S. Arya, “An overview of electronic commerce (e-Commerce),” The Journal of Contemporary Issues in Business and Government, Jun. 30, 2021. [Online]. Available: https://cibgp.com/au/index.php/1323-6903/article/view/1648
Statista, “Number of users of e-commerce in Indonesia 2020-2029,” Statista, Aug. 26, 2024. [Online]. Available: https://www.statista.com/forecasts/251635/e-commerce-users-in-indonesia
H. N. Wolff, “Leading international e-commerce sites Indonesia Q2 2022, by monthly visits,” Statista, Dec. 8, 2023. [Online]. Available: https://www.statista.com/statistics/1012480/indonesia-leading-b2c-ecommerce-sites-international
C. M. Zellatifanny, “The new era of online shopping: Exploring implementation of live commerce in China and Indonesia,” Modern Diplomacy, Jun. 8, 2024. [Online]. Available: https://moderndiplomacy.eu/2024/06/09/the-new-era-of-online-shopping-exploring-implementation-of-live-commerce-in-china-and-indonesia/
C. M. Annur, “Survei Jakpat: Shopee rajai penggunaan live shopping di Indonesia,” Katadata, Jul. 6, 2022. [Online]. Available: https://databoks.katadata.co.id/datapublish/2022/07/06/survei-jakpat-shopee-rajai-penggunaan-live-shopping-di-indonesia
L. Septiani, “Shopee catat penjualan live shopping 3 kali lipat, berikut promonya,” Katadata, Jun. 12, 2023. [Online]. Available: https://katadata.co.id/digital/e-commerce/6486debc9f3b3/shopee-catat-penjualan-live-shopping-3-kali-lipat-berikut-promonya
L. Muzdalifah, “Consumer’s online to impulse buying: Consumer traits and situational factors,” GREENOMIKA, vol. 5, no. 1, pp. 13–28, 2023, doi: 10.55732/unu.gnk.2022.05.1.2.
I. Febrilia and A. Warokka, “Consumer traits and situational factors: Exploring the consumer’s online impulse buying in the pandemic time,” Soc. Sci. Humanit. Open, vol. 4, no. 1, p. 100182, 2021, doi: 10.1016/j.ssaho.2021.100182.
N. D. Nurmasari, L. Putranti, and F. N. Annisa, “Pengaruh faktor internal terhadap pembelian impulsif belanja online pada generasi Z,” Bisman, vol. 6, no. 2, p. 239, 2023. [Online]. Available: https://ejurnal.unim.ac.id/index.php/bisman/article/view/2716
G. R. Iyer, M. Blut, S. H. Xiao, and D. Grewal, “Impulse buying: A meta-analytic review,” J. Acad. Mark. Sci., vol. 48, no. 3, pp. 384–404, 2019, doi: 10.1007/s11747-019-00670-w.
N. Ittaqullah, R. Madjid, and N. R. Suleman, “The effects of mobile marketing, discount, and lifestyle on consumers’ impulse buying behavior in online marketplace,” Int. J. Sci. Technol. Res., vol. 9, no. 3, pp. 1569–1577, 2020. [Online]. Available: https://www.ijstr.org/final-print/mar2020/The-Effects-Of-Mobile-Marketing-Discount-And-Lifestyle-On-Consumers-Impulse-Buying-Behavior-In-Online-Marketplace.pdf
S. Sugiyono, Metode Penelitian Kuantitatif, Kualitatif dan R&D, 2nd ed. Bandung: CV. Alfabeta, 2020.
J. F. Hair, W. C. Black, B. J. Babin, and R. E. Anderson, Multivariate Data Analysis, 8th ed. 2019.
Cavazos-Arroyo, J., & Máynez-Guaderrama, A. I. (2022). Antecedents of Online Impulse Buying: An analysis of gender and centennials’ and millennials’ perspectives. Journal of Theoretical and Applied Electronic Commerce Research, 17(1), 122–137. doi: 10.3390/jtaer17010007
Dwikayana, I. M. B., & Santika, I. W. (2021). Shopping Enjoyment Mediates the Effect of Hedonic Motivation on Impulse Buying (Study on Beachwalk Mall Bali customers). American Journal of Humanities and Social Sciences Research (AJHSSR), 5(4). https://www.ajhssr.com/shopping-enjoyment-mediates-the-effect-of-hedonic-motivation-on-impulse-buying-study-on-beachwalk-mall-bali-customers/
M. F. Rahman and M. S. Hossain, “The impact of website quality on online compulsive buying behavior: evidence from online shopping organizations,” South Asian Journal of Marketing, 2022. doi: 10.1108/sajm-03-2021-0038
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Steffani, Moses Hutabarat

This work is licensed under a Creative Commons Attribution 4.0 International License.